A superior business phone system
Your phone system shapes how the world sees your business
Choosing the right business phone system involves considering internet reliability, handset numbers, growth plans, budget, and support options. Focus on these key factors to select the optimal system for your business needs.
- Our 3CX communication system offers unlimited extensions without per-extension licensing.
- Mask employee numbers with business ones to enhance workflow and customer experience.
- We offer 'communications', not just 'telephone', as our systems include standard video conferencing.
- With the 3CX mobile app on iOS and Android, your team stays connected through video, chat, and phone remotely.
Missed calls mean missed opportunities, while poor call quality damages your professional image. Today’s businesses need integrated communication tools that enable seamless collaboration wherever their teams are working.
Spire’s 3CX telephone systems deliver enterprise-grade features at a price that works for growing businesses like yours. From crystal-clear calls to built-in video conferencing, we’ll implement a solution that makes your business communications more professional, more flexible and more effective
Reaching the Gold Partner status with 3CX is a testament to Spire technology Group’s unwavering commitment to delivering exceptional communication solutions
3CX Integration with Office Wallboards
Creating effective management displays demands more than just technical skills. Our team brings deep business intelligence expertise, helping you identify which metrics really matter to your success.
We’ve developed wallboard solutions for businesses across every sector, learning which approaches drive the best results. Unlike generic dashboard providers, we take time to understand your specific needs and create displays that work for your team. From initial metric selection through to implementation and refinement, we’ll ensure your wallboards become an invaluable tool for driving business performance.
What else can the Spire 3CX API do?
Our API is used in full integration with such systems as Microsoft Dynamics 365 CRM, Sage CRM, Capsule CRM and others. We also offer extended call reporting through our online web interface which includes, cradle to grave, transcription and sentiment analysis.
What is cradle to grave?
A "cradle to grave" call report is a detailed analysis of a phone call, tracking every event and interaction from the moment a call is initiated ("cradle") until it is completely finished ("grave"), including transfers, holds, agent interactions, and any other significant occurrences throughout the call lifecycle, allowing for comprehensive insight into the entire customer journey on a single call.
What is sentiment analysis?
Sentiment analysis is a method used to understand human speech or text and determine whether it's positive, neutral or negative. We do this through advanced AI technologies, natural processing language (NLP) and machine learning (ML).
Get in Touch
11-13 Elgar Business Centre, Moseley Rd, Hallow, Worcester, WR2 6NJ, United Kingdom
0330 205 0250
info@spirebms.co.uk
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